Why should I rent a property from Insigma Group LLC?

Insigma Group LLC is one of  the best rental agency you’ll ever experience. We stay on top of the latest technology to make your renting experience as easy and professional as possible. We care about our residents and their experience while renting from Insigma Group LLC.

Here are a few other reasons:
We use professional vendors (painters, handymen, plumbers, carpet cleaners, etc) to ensure that your unit is in good condition. We inspect the work performed to ensure that everything is ready before you move in.

  • We are available 24 hours a day to handle emergency maintenance repairs.
  • We provide detailed Move-in and Move-out Inventory forms for proper documentation of the condition of your rental.
  • All deposits that are retained by us are kept in a FDIC insured bank.
  • When you sign your lease, you have a meeting with your property manager to go over all parts of the lease to help ensure that everyone is aware of their responsibilities under the lease.

How do I apply to rent a property?

All applications must be submitted via our secure online application system. All occupants 18 or older must apply regardless of income. The application fee is $90 per adult and is non-refundable but it is transferable to any property we manage. Make sure to include all applicants 2 most recent pay stubs or form of income as well as photo ID. It usually takes 2-4 business days to process rental applications. It can take longer depending on the response of your references.

What items do you check on a rental application?

We check credit, criminal background, eviction history, income verification, Photo ID and rental history check.

If I have poor credit, foreclosure, bankruptcy or judgment does that automatically disqualify me?

Applicants with that have negative credit, bankruptcies, foreclosures etc. will not always automatically disqualify an applicant but it does place them in a higher risk category. Occasionally we can approve a higher risk applicant with an increased security deposit. The minimum security deposit is equal to 1 month’s rent. Higher security deposits are between 1.5x to 4x one month’s rent.

What are the lease terms?

Our minimum lease is 12 months. We do not offer short term leases. We do offer longer leases such as 24 or 36 months.

How do I pay my rent?

You can make your rent payment online via our secure tenant portal at Tenant Portal. We also accept money order, cashiers checks and personal checks. Payments at the beginning of a lease must be made in certified funds. Please do not submit cash.

What is the late fee policy?

Rent is due on the 1st day of each month and late charges are assessed starting on the 6th day of each month.
A $10.00 late fee is charged each day after the 5th up to the 10th day and then $200.00 is automatically charge until the rent is paid in full.

Returned checks or bounced Epayments

The fee for a return or bounced check is $52.00 plus. the usual late fees If the payment isn’t cleared by the 5th. The is also assessed if the tenant makes an error with entering their bank account information or forgetting to sign the check.

How do I submit a maintenance request?

All maintenance requests must be submitted online via the tenant portal at Tenant Portal A work order will be created and sent directly to one of our vendors. They will contact you directly to setup service. If you have a maintenance emergency (an issue that is damaging the home or creating an unsafe environment for the tenant) you may call (803)-600-1519. Tenants are responsible for payment of service calls for non-necessary requests or for not showing up for a scheduled appointment with a vendor.

What maintenance items am I responsible for?

Residents are responsible for routine maintenance such as replacing HVAC filters, smoke detector batteries, light bulbs, jammed garbage disposals, clogged toilets etc. Also any maintenance item that needs repair as a result of tenant negligence or damage. Most residents in single family homes are responsible for maintaining their individual lawn care as well, to include watering, weeding, mowing, blowing, pruning and all general upkeep of the yard.

Do your homes allow pets?

Some of our homes do accept pets. There is a $300 pet fee for dogs and $100 for cats. Talk with the property manager prior to signing a rental agreement about pets.

Do I need approval to paint or change something in the home I am renting?

Yes! Any and all changes or modifications to the property must be requested in writing. If paint is requested we will need brand type and color of paint. These request must be approved and sent back in writing to resident prior to any changes.

Do I need renters insurance?

We advise all tenants to purchase and maintain renters insurance. The homeowner has insurance that protects their property but it does not cover a tenants personal items. Renters insurance is relatively inexpensive and will cover you for loss in the event of fire, water damage or theft.

What is the move out process?

Per your lease agreement you are required to provide 30 days written notice. To give notice please login to the tenant portal at Tenant Portal select My Rentals, then click on give notice. Please remember to enter your forwarding address. Security deposits are sent 30 days after your move out date. Your security deposit cannot be used to pay your last month’s rent.