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How Do I Request Maintance

Emergency Situations with 24/7 Phone Support Available

  • Groundwater intrusion/flooding

  • Sewer overflow

  • (cannot be cleared with bucket /towels or contained in tub/toilet)


  • Uncontainable leak

  • (Anything that doesn’t flow down a drain or cannot be temporarily contained within a bucket or towels)


  • Fire/sparks/smoke/gas smell

  • Call 911 for any active situation that poses danger to yourself or others


High Priority Situations with Extended Hour Phone Support Available

  • Total loss of power or water (non-utility-outage-related)

  • Inoperative central air conditioning (85°+ inside the home)

  • We do not offer repair support for window units


  • Inoperative central heating or radiant heating (Less than 55° inside the home)

  • We do not offer repair support for space heaters


  • No access to at least one functioning toilet.



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